Terms of Service

Welcome to Red Motors Auto Care. These Terms of Service ("Terms") govern your use of our online platform and the services provided by Red Motors Auto Care ("we", "us", "our"). By accessing or using our site or booking our services, you agree to be bound by these Terms. Our business address is 4 Saad Bin Majid Street, Doha, Ad Dawhah, 00000, Qatar. For questions, contact us at info@redmotors.cfd.

1. Acceptance of Terms

By using our site or services you represent that you are legally capable of entering into binding contracts. If you do not agree to these Terms, please do not use our services.

2. Services

We provide automotive maintenance and repair services, diagnostics, parts replacement, scheduled maintenance, and related services. Service availability, descriptions, and pricing are subject to change. All services are subject to appointment availability and completion of required forms and authorizations.

3. Appointments and Payments

• Appointments: Appointments can be scheduled via our platform, phone, or in person. We will make reasonable efforts to meet scheduled times, but we are not liable for delays beyond our control.
• Estimates: We provide estimates for labor and parts. Actual charges may differ based on diagnostics or additional work required; we will seek your approval for material changes where feasible.
• Payments: Payment is due as described at the time of booking or service completion. We accept payments through authorized processors. Any payment card information is handled securely by our payment partners.
• Refunds and Cancellations: Refunds and cancellation policies vary by service. Contact us at info@redmotors.cfd to discuss cancellations or refunds. We reserve the right to charge reasonable fees for late cancellations or no-shows.

4. User Obligations and Restrictions

When using our services you agree to:

• Provide accurate and complete information, including vehicle details and contact information.
• Authorize necessary inspections and repairs and disclose any known vehicle issues or hazards.
• Not engage in illegal activity or misuse the platform or communications.
• Comply with any safety or operation instructions provided by our staff.

5. Intellectual Property

All content on our platform, including text, graphics, logos, and images, is owned or licensed by Red Motors Auto Care and is protected by intellectual property laws. You may not copy, reproduce, or use our content without our prior written permission, except as necessary to use our services.

6. User-Provided Content

If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content in connection with our services and marketing. Do not submit content that infringes others' rights or violates laws.

7. Disclaimers

To the fullest extent permitted by applicable law, our services and content are provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that services will be uninterrupted or error-free, nor that all repair results will meet your expectations.

8. Limitation of Liability

Except where prohibited by law, Red Motors Auto Care and its affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of the site or services. Our aggregate liability for direct damages is limited to amounts paid by you for the specific service that gave rise to the claim.

9. Indemnification

You agree to indemnify and hold Red Motors Auto Care and its officers, employees, and agents harmless from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of the services.

10. Third-Party Services

We may use third-party service providers for payments, analytics, parts sourcing, and other functions. Your use of third-party services may be subject to additional terms and privacy practices of those providers.

11. Termination

We may suspend or terminate access to our platform or refuse service if you breach these Terms, violate law, or for other legitimate business reasons. Termination does not relieve you of obligations incurred prior to termination.

12. Changes to These Terms

We may modify these Terms occasionally. Material changes will be posted on our site and, where appropriate, notified to you. Continued use after changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions about these Terms or need to contact us, reach out to:

These Terms are a general template and do not constitute legal advice. For guidance tailored to your situation, consult qualified legal counsel.